CANCELLATION POLICY

You will find in the box below the amount of the fees charged in case of cancellation. You can cancel your reservation by clicking on the link at the end of your confirmation e-mail and following the instructions on your screen. If your booking includes a booking fee, please note that this is non-refundable. It is advisable to cancel as soon as possible once the cause of cancellation has occurred.  

Cancellation fees

If cancelled or in case of no-show at the hotel, 100% of the reservation will be charged and non-refundable. In case of cancellation, if you have paid all or part of the reservation online, this amount will be returned to you after deduction of the cancellation fee (except for non-cancellable non-refundable offers).  

TAXES

The prices are displayed including VAT. Tourist tax, government or local taxes may be requested in addition.  

HEURE D’ARRIVÉE / HEURE DE DÉPART

Your room or apartment will be available at the reception desk from the time indicated below. On the day of your departure, you must vacate your room/apartment by the time indicated below. Failure to comply with this departure time limit may result in an additional night’s charge. It is recommended that you use the “Comments or additional information” box on the booking form to advise of your estimated time of arrival, especially if it is late. Arrival time (from): 14:00 Departure time (from) : 11:00 Reception opening hours: Reception 24 hours a day  

PAYMENT AND VALIDATION OF THE RESERVATION

You will find, in the box below, the financial commitment that will be required to validate and guarantee your reservation. Payments must be made with one of the cards below, through our secure web pages. Your credit card details will be encrypted with SSL (Secured Socket Layer) protocol up to 128 bits. Your credit card details can never be transmitted over the internet without being encrypted. Visa MasterCard American Express Any extras (bar, telephone, etc.) that are not explicitly included in the rates will be payable directly on site.  

PAYMENT AND INVOICING CURRENCY

100% of the total amount without extras is debited at the time of booking. Your account will be debited in EUR.
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